Courses

Training available from ILM Associates.
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NOCN Level 2: Door Supervision (QCF)

Security

5

This qualification is for anybody who wishes to work in the private security industry as a door supervisor. The NOCN Level 2 Award in Door Supervision is a nationally recognised qualification which is endorsed by the SIA and regulated by Ofqual. This is a four day programme consisting of the following modules:
Working in the Private Security Industry
Working as a Door Supervisor
Conflict Management for the Private Security Industry
Physical Intervention for the Private Security Industry

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NOCN Level 2: CCTV Operations (QCF)

Security

5

The CCTV course is for learners who want to gain their SIA licence to enter the security industry.

Understand the roles and responsibilities of the CCTV operator and other CCTV staff.Understand CCTV codes of practice,operational procedures and guidelines. Understand relevant legislation and how it impacts on CCTV operations. Understand the importance of communication within CCTV operations. Understand emergency procedures in the CCTV control room.

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Countering Aggression & Personal Safety (CAPS) Course

Security

5

A personal safety and self-defence training programme designed for any public facing profession where staff may face a risk of being assaulted.

Health and Safety legislation places a duty of care on employers to take all reasonable steps to promote the health, safety and welfare of their employees. Unfortunately, there is an increased risk of antisocial behaviour in more recent times which can lead to people in all sorts of professions facing the chance of being assaulted. The CAPS course teaches people’s right to defend their selves from unlawful violence and shows them how to use both conflict management techniques and non-pain related methods to remove themselves from a potentially violent situation or an assault.

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Advanced Countering Aggression & Personal Safety (ACAPS) course

Security

5

This is a version of the CAPS course designed for specific professions such as mental healthcare, where staff may be required to use physical restraints, as well as self defence and breakaways.

The restraints are non-pain related and designed to be as safe as possible for both staff and aggressor. Both of the courses have an emphasis on reporting, recording and justification of using force and learners will be taught about the importance of producing written accounts of incidents.
Modules taught
Conflict management and resolution theory and techniques in order to avoid the use of force where possible. Legal and professional implications of using force including the difference between lawful force and what constitutes unlawful violence. Reducing the chance of harm during incidents where the use of lawful force is necessary. Self-defence and breakaway techniques. (ACAPS only) Restraint techniques. Communication and teamwork in conflict situations. Post incident considerations and the importance of recording and justifying actions

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NOCN Level 1 Award in Employability (QCF)

Employment

5

The aim of this course is to train candidates to meet the needs of employers for qualifications that cultivate a positive attitude to work and develop essential work skills and behaviour working as a team

Gain knowledge and understanding of transferable vocational skills such as problem solving or time management. Gain an overview of key skills and knowledge relevant to their chosen sector in work experience or simulated work settings. Progress onto a higher level NOCN qualification in Skills for Employment, Training and Personal Development (Level 2 and Level 3) or another NOCN vocational course such as the NOCN Level 2 Certificate in Warehousing and Storage, the NOCN Level 2 qualifications in Retail Skills or Retail Knowledge or another training programme such as an Apprenticeship.

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NOCN Level 3: Delivery of Conflict Management

Train the Trainer

5

This course is relevant to trainers who wish to teach conflict management skills to people working in the private security industry and other customer-facing roles.

The NOCN Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF) is a qualification for trainers who wish to train people working in the private security industry in physical intervention skills. Achievement of this qualification is a mandatory requirement by the Security Industry Authority (SIA) for trainers wishing to deliver training in physical intervention skills as part of the Level 2 Award in Door Supervision.

Entry Requirements

Before learners begin the training leading to the NOCN Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF) they must have obtained:
A teacher/trainer qualification equivalent to PTLLS Level 3 accredited by Ofqual, SQA or endorsed by the HE Academy.
A qualification in the delivery of conflict management training endorsed by the Security Industry Authority (SIA).
The qualification has two aims:
1. To develop the trainer's physical intervention skills to the standards required.
2. To develop the trainer's skills in teaching and assessing physical intervention skills whilst maintaining a safe learning environment.

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NOCN Level 3 Award for Deliverers of Physical Intervention Training (QCF)

Train the Trainer

5

A qualification for trainers who wish to train people working in the private security industry in physical intervention skills.

Achievement of this qualification is a mandatory requirement by the Security Industry Authority (SIA) for trainers wishing to deliver training in physical intervention skills as part of the Level 2 Award in Door Supervision.

Entry Requirements

Before learners begin the training leading to the NOCN Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF) they must have obtained:
A teacher/trainer qualification equivalent to PTLLS Level 3 accredited by Ofqual, SQA or endorsed by the HE Academy.
A qualification in the delivery of conflict management training endorsed by the Security Industry Authority (SIA).
The qualification has two aims:
1. To develop the trainer’s physical intervention skills to the standards required.
2. To develop the trainer’s skills in teaching and assessing physical intervention skills whilst maintaining a safe learning environment.

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NOCN Emergency First Aid at Work (QCF)

First Aid

5

The NOCN Level 2 Award in Emergency First Aid at Work (QCF) provides certification for being a qualified First Aider.

The qualification offers learners the opportunity to achieve a balance of practical skills and knowledge as required to deliver basic emergency first aid in a low risk environment. This qualification is suitable for learners aged 16 years or over. They will gain an understanding of the role of a First Aider and the skills and knowledge required to offer suitable care and administer First Aid procedures for minor injuries and illness. These qualifications link to the Health and Safety (First Aid) Regulations 1981 and the Skills for Health Assessment Principles for First Aid Qualifications, and are supported by both Health and Safety Executive (HSE) and Skills for Health.

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Designated Responsible Person (DRP) – Security Awareness

Bespoke Training

5

We are currently offering a “Designated Responsible Person” training course, aimed at shop floor employees of any business where it would be advantageous to have staff trained in general security awareness, fire safety awareness, conflict management and emergency management, among other subjects.

This new ILM Associates Ltd designed course is based on Security Industry Authority approved material, as taught to licensed security operatives and is accredited by One Awards part of the NOCN group.

The course includes staff handover practices, communication, health and safety at work, law awareness and even counter-terrorism awareness and is designed to maximise safety and operational effectiveness in the workplace across a broad spectrum of possible situations, from everyday operations to emergencies. It has been designed by ILM’s own instructing staff of former police and armed forces members, drawing on their own extensive training and experience.

Trained staff are an asset to any business, assisting with the day to day smooth running and success of the organisation but can also contribute considerably to wider issues if the need arises.

Our course is delivered in approximately 5 hours, at the customer’s venue, minimising the amount of time staff are away from their core role but maximising the knowledge being made available to them within that time.