Head Door Supervisor Course

ILM Associates have developed and designed this 2 day course to enhance the skills and knowledge of present holders of an active SIA Door Supervisor licence, completion of this exclusive course will enable you to achieve an NOCN endorsed Head Door Supervisor qualification.

This course, the first of its type has been designed and produced by ILM Associates in response to and following recent concerns relating to the actions of Door Supervisors who have physically detained patrons following violent occurrences at venues and other establishments that have in several cases, led to the deaths of detained individuals where the physical restraint used was questioned and could have contributed to the deaths. The course also will cover Safeguarding of vulnerable adults and mental health awareness; these also have had concerns raised recently in the press relating to the knowledge and application of customer care by Door Supervisors.

This course has as a result of the above and where foreseeable risk has been identified been developed by ILM Associates and endorsed by our awarding body the NOCN and aims to where possible negate and prevent these tragic and negative occurrences through the introduction of employers and individuals ensuring Head Door Supervisors receive enhanced training to enable them to take control, observe and direct Door Supervisors in their roles and actions when on duty
Most nightclubs have Door Supervisors to help ensure the safety of club patrons. Door Supervisors are typically the first people you meet when entering a club and the last people you see when leaving, they control access to the club and provide a security presence at licensed premises, hotels, events and other establishments, high quality enhanced trained Head Door Supervisors would be an asset to any employer and will improve SIA standards across the security sector and night time economy.

Course content including:

  • Health and Safety
  • Disability Awareness
  • Reports and Crime Scene
  • Mental Health Awareness
  • Arrest and use of force
  • Vulnerable Persons
  • Emergency Services Command
  • Counter Terrorism Awareness
  • Conflict Management
  • Physical Intervention
  • Ground Control
  • Pain Compliance

“ILM Associates provided a highly educational and highly upbeat training course. ILM managed to cover a varied range of topics in great depth, whilst using varied techniques to gain further understanding. I am very confident that the knowledge of our Head Door Supervisors have been strengthened due to the excellent training provided. Many thanks from all at A1 Security Group.”

Tony Mcmenamin
Managing Director
A1 Security Group